my klutzy, unpolished boss is like a bull in a china shop

A reader writes: I work closely with my boss of 2.5 years, who is a smart, capable woman in her mid-50s. If we’re talking strictly substance and the merits of her ideas, she is an excellent team lead and representative of our department in the broader context of the organization (healthcare). With this said, she…

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should managers ask or tell when assigning work?

A reader writes: When dealing with people who work directly for me, should I ask them to do things or tell them to do things? Does telling someone to do something in a work environment come off as harsh? I always ask them to do things, but I’m starting to feel like asking them kind…

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